FAQ

Do we provide a warranty?

Yes. We provide a lifetime warranty on all our repairs. Instrument clusters that have repair attempts made be other parties cannot be guaranteed if damage was done to the circuit board.

How long do repairs take?

Most repairs are done the same business day they are received but always less then 24 hours. Orders are shipped back within 24 hours or less upon receipt.

How do we return ship?

We return all units via FedEx Ground and we email you the tracking number once the order has been shipped. Overnight and Express service is available upon request, please contact us for pricing or leave a request on the service form.

Will my mileage change?

NO. We rebuild your original cluster and it is returned with the same mileage. No programming or flashing is necessary.

What forms of payment do you accept?

We prefer money order, personal check or business check. Money orders or checks must be made out to Todd Haines. You can also include your credit card info on the service form or we can call you for a credit card when your repair is complete. You can also pay here on the the site by clicking the PayPal links, no PayPal account is required. On PayPal you can pay by credit card or checking account (E-check). We accept VISA, MASTERCARD OR DISCOVER.

Can I drive my vehicle without the cluster in it?

Yes but you do so at your own risk. Using a GPS unit such as Garmin or TomTom will provide you with a speedometer and odometer(for fuel gauge reference).