Include either of these completed forms with the cluster you are shipping:
IMPORTANT! If you or another party has attempted repairs without success, PLEASE contact us before shipment. We hate to waste our time and yours if excessive damage has been done. Usually we can help with just a bit of communication before hand. If you ship a cluster that is damaged and beyond repair, there will be a return shipping fee and a bench test fee. Thank you.
IMPORTANT! If your vehicle is a 2005 model and the mileage display reads “odometer error,” please call before shipping it to us. Thank you.